Support

If you're looking for more information about Aivo, check out our FAQs below.

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The Aivo Program

How is Aivo different from other treatments?

I’ve tried everything. How can Aivo help when nothing else has?

What do I need to join Aivo?

How much does Aivo cost?

Is Aivo covered by health insurance?

How does Aivo work?

Does Aivo prescribe medications?

What is the commitment required for this program?

The Aivo App

Can I use Aivo on my computer?

Which devices are compatible with Aivo?

I’m having trouble using my Aivo app.

Do I need internet access to participate?

What are my login credentials for Aivo?

How do I report a bug or share my feedback?

How can I enable notifications?

Health Coach

What is my Health Coach’s role?

What are my Health Coach's qualifications?

When should I message my Aivo Health Coach?

How do I communicate with my Health Coach?

General

What is expected from me?

How do I know which track to select next?

Can I skip a daily rating?

Data & Privacy

Who owns my data?

What is your privacy policy?

Who can I contact to learn more about my data?

What happens to my daily ratings?

Is my personal information safe?

Daily use

What is expected from me?

How do I know which track to select next?

Can I skip a daily rating?

Can't find a solution?

Please reach out to us and we'll get back to you as soon as we can.

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